FAQ
Frequently Asked Questions (FAQ)
Welcome to our FAQ page!
Here you’ll find answers to some of the most common questions about shopping with Rick’s Pick’s Online Store.
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Orders & Shipping
Q: How long does shipping take?
A: Orders are typically processed within 1–3 business days. Delivery times vary based on your location, but most orders arrive within 5–10 business days.
Q: Do you offer tracking?
A: Yes! Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Q: Do you ship internationally?
A: At this time, we [do/do not] offer international shipping. (Adjust as needed!)
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Returns & Exchanges
Q: Do you accept returns or exchanges?
A: We currently do not accept returns or exchanges. All sales are final. If there is an issue with your order, please reach out to us at rickspicks@yahoo.com, and we’ll do our best to make it right.
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Payments
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, and other secure payment options available at checkout.
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Contact Us
Q: How can I contact you?
A: You can email us anytime at rickspicks@yahoo.com. We typically respond within 24–48 business hours.
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Order Issues
Q: What if my item arrives damaged or I received the wrong product?
A: If there’s an issue with your order, please email us at rickspicks@yahoo.com within 3 days of delivery. Include your order number and photos if applicable, and we’ll help resolve it as quickly as possible.
Didn’t find your answer?
No problem — email us at rickspicks@yahoo.com and we’ll be happy to help!